Contact us

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At Beher, we take pride in offering only the highest quality jamón ibérico de bellota, made from 100% pure-bred Iberian pigs and crafted by hand in Spain. 

By accessing or using www.beher.us (the "Website"), you accept and agree to comply with the following Terms of Use ("Terms"). These terms apply to every user, whether you're just browsing or placing an order.


A COMMITMENT TO YOUR EXPERIENCE

We aim to make every part of your Beher experience exceptional — from browsing our online store and placing an order to enjoying our products and reaching out to our support team. Here's how we operate.


UPDATES TO THESE TERMS

These Terms may be updated from time to time. Whenever changes are made, we will note the revised date at the top. Continued use of the Website means you agree to any new or updated terms. We suggest reviewing this page regularly.

We also reserve the right to modify or remove any part of the Website — including services, features, or content — at any time, without prior notice.


WEBSITE CONTENT

All content on www.beher.us, including images, text, graphics, and product descriptions, is owned by or licensed to Beher. This material is for your personal, non-commercial use only. No content may be copied, reproduced, published, or distributed without our prior written permission.


PRODUCT DETAILS & CORRECTIONS

Occasionally, the information on our website or emails may contain errors — like typos, incorrect pricing, or outdated product availability. We reserve the right to correct any such mistakes at any time, including after an order has been placed.


PLACING AN ORDER

Our online shop is always open. You can order at any time, whether it’s a single pack of sliced jamón or a whole leg. Subscriptions for regular deliveries are also available. We accept all major credit cards. If you run into any issues at checkout, email us at support@beher.com and we’ll help you out.


SHIPPING INFORMATION

We ship anywhere in the continental U.S. — always with free delivery. Most orders arrive within 1 to 5 business days. We ship from Florida, so East Coast deliveries often arrive in 2–3 days. For other areas, delivery might take a bit longer.


WHEN WE SHIP

Orders placed Monday to Friday before 1:00 PM (ET) typically ship the same day. Orders placed after 1:00 PM on Fridays ship the following Monday.


STOCK & AVAILABILITY

Our products are handcrafted in Guijelo, Spain, and shipped to our U.S. warehouse. While we do our best to keep everything in stock, occasional shortages can happen. If we’re out of stock after you've placed an order, we’ll notify you right away and issue a full refund.


ORDER CHANGES & CANCELLATIONS

We’ll do our best to honor any change or cancellation requests, but once your order is packed and labeled, it may not be possible to modify it due to our high-volume processing system.


EASY RETURNS

If for any reason you’re not satisfied with your purchase (though we doubt it), you can return it at no cost. Simply email us at returns@beher.com and we’ll send you a prepaid shipping label. Once we receive the product, we’ll issue a full refund — no hassle, no fees, no questions asked.


SECURITY & FRAUD PREVENTION

We take security seriously. Fraudulent orders — including those made under false names or using stolen payment info — will be reported and prosecuted to the fullest extent of the law.

To protect both you and our business, we may request additional verification for suspicious orders (such as a photo ID and credit card confirmation).

We use SSL encryption and industry-standard security protocols to keep your data safe during checkout and beyond.


PRIVACY

Your data is handled according to our Privacy Policy. By using our site, you agree to the use of your information as described in that policy.


NO GUARANTEES

www.beher.us is provided “as is” and “as available.” We do not guarantee uninterrupted or error-free service. We make no warranties — express or implied — regarding the performance, accuracy, or reliability of the website or the products listed.

We also do not guarantee that our site, servers, or emails are free from viruses or harmful elements.


LIMITATION OF LIABILITY

Beher and its team are not liable for damages of any kind resulting from your use of the Website or our products. This includes — but is not limited to — direct, indirect, incidental, punitive, or consequential damages.

Some jurisdictions may not allow certain limitations or exclusions. In those cases, specific parts of this section may not apply to you.


INDEMNIFICATION

You agree to defend and hold harmless Beher, its staff, and affiliates from any claims, damages, or legal expenses resulting from your use of the Website or violation of these Terms.


GET IN TOUCH

Questions? Send us an email

Contact infomation

Opening hours

Mon - Fri, 8:30am - 10:30pm,
Saturday, 8:30am - 10:30pm,
Sunday, 8:30am - 10:30pm